Returns & Exchanges
At RMK Leatherworks, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your leather goods don't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.
Pack Your Items
Ensure the leather goods are in their original, unused condition and securely pack them in the original packaging to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing